COPPA Policy

Parental consent

A parent sets up Lux, never the kid. Before any session, the parent creates an account, confirms their email with a one-time code, agrees to this policy, and adds a payment card through Stripe. We collect nothing from a kid until that is done.

That parent may invite others into the kid’s circle, up to four people in all. Each one confirms their own email with a one-time code before they see anything about the kid. Another parent or guardian agrees to this policy, as the first parent did. Anyone else, such as a teacher, a tutor, or a relative, is invited by a parent, who agrees at that moment to share the kid’s sessions with them; that person agrees to our terms. Everyone in the circle sees the kid’s sessions, notes, practice sheets, and lessons. The parent who holds the account can remove anyone from the circle at any time.

What we collect about your kid, from you

• Their grade
• Their first name, if you choose to give it, so Lux can greet them
• Whether they are a boy or a girl, so Lux says he or she
• Whether they go to school or are homeschooled, so Lux greets them the right way

We never ask for a last name, birthday, address, school, or photo of your kid.

What a session collects

To help with the homework, a session uses:

• Your kid’s voice, to hold the conversation. We never store the audio. We keep a written transcript.
• Photos of the worksheet, taken by the camera that looks down at the desk. The camera points at the paper, not at your kid.
• What Lux reads on the page, as text, and the note we write for you after each session.
• What Lux learns about your kid, such as what helps them learn or a hobby they mention, as short notes with your kid’s own words. Lux never keeps notes about health, family problems, money, religion, where your kid lives, or their school. You see every note on your kid’s page, and can turn any of them off or delete them.
• Basic technical data, such as session times and the device’s browser, to keep the service running.

How we use it

Only to run your kid’s sessions, to write your report, and to let Lux remember where your kid left off and what helps them learn. We never use it for advertising, and we never sell it.

Who processes it

• OpenAI runs the voice conversation.
• Anthropic reads the photos of the worksheet and the session transcript, to write your report and the notes Lux keeps about your kid.
• Cloudflare and our database provider host and store the data.

They process it only to deliver Lux to you, under their API terms, which do not let them train their models on it. We share children’s data with nobody else, except when the law requires it.

How long we keep it

• Photos of the worksheet: deleted 30 days after the session.
• Transcripts, readings, reports, practice sheets, time you added, and what Lux remembers: kept while the subscription is active, so Lux remembers your kid, and deleted 30 days after it ends. If you choose to keep your kid’s school-year record in Settings, as homeschool families often must, they are deleted 3 years after it ends instead. A note you delete on your kid’s page is gone at once.
• First name, grade, boy or girl, and school or homeschool: deleted with the records above.
• From the waitlist we closed at launch: kept until you subscribe or ask us to remove you.

You can ask us to delete any of it sooner.

Security

Data travels encrypted, and only the people who run Lux can reach it. If a breach ever affects your kid’s information, we email you promptly and notify regulators where the law requires.

Your rights as a parent

You can review what we hold about your kid, correct it, delete it, or tell us to stop collecting it. Any parent in the family can ask. Email hello@learnwithlux.com from the address on your account. We answer within 30 days. Stopping collection ends your kid’s sessions.

Changes to this policy

We post every change here. If a change affects how we handle your kid’s data, we email you and ask for your consent again before it applies.

Contact

hello@learnwithlux.com